Cookie Policy
Learn how we use cookies to improve your experience and protect your data.
Last updated: January 9, 2025
Contents
Key Points
- We use three types of cookies: essential, functional, and analytics
- Essential cookies cannot be disabled — they are required for login and security
- You can control non-essential cookies via browser settings or our consent manager
- Analytics cookies track usage patterns to help improve the platform
- Disabling cookies may prevent you from staying logged in
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our services.
How We Use Cookies
Signitri uses cookies for various purposes to enhance your experience and improve our services:
2.1 Essential Cookies
These cookies are necessary for our website to function properly:
- Authentication: Keep you logged in during your session
- Security: Protect against cross-site request forgery
- Load Balancing: Distribute traffic across our servers
- Session Management: Maintain your session state
2.2 Functional Cookies
These cookies enhance functionality and personalization:
- Preferences: Remember your settings and preferences
- Language: Store your language selection
- Theme: Remember your display preferences
- Form Data: Temporarily store form information
2.3 Analytics Cookies
These cookies help us understand how you use our services:
- Usage Analytics: Track page views and user interactions
- Performance Monitoring: Monitor site performance and errors
- Feature Usage: Understand which features are most popular
- User Journey: Analyze user paths through our platform
Types of Cookies We Use
3.1 First-Party Cookies
These are cookies set directly by Signitri:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _signitri_session | Session management and authentication | Session |
| csrf_token | Security protection | Session |
| user_preferences | Store user settings | 1 year |
3.2 Third-Party Cookies
We may use third-party services that set their own cookies:
- Analytics Services: Google Analytics, Mixpanel
- Support Tools: Intercom, Zendesk
- Performance Monitoring: Sentry, DataDog
- Payment Processing: Stripe
Cookie Duration
4.1 Session Cookies
These cookies are temporary and are deleted when you close your browser.
4.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them:
- Functional cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Preference cookies: Up to 1 year
Managing Your Cookie Preferences
5.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
5.2 Cookie Consent
When you first visit our website, we will ask for your consent to use non-essential cookies. You can update your preferences at any time using our cookie consent manager.
5.3 Opt-Out Options
You can opt out of specific cookie categories:
- Analytics: Use browser "Do Not Track" settings
- Third-party cookies: Visit third-party opt-out pages
- All cookies: Disable cookies in your browser (may affect functionality)
Impact of Disabling Cookies
Disabling cookies may affect your experience on our platform:
- You may need to log in repeatedly
- Your preferences may not be saved
- Some features may not work properly
- We may not be able to provide personalized experiences
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@signitri.com
- Subject: Cookie Policy Inquiry
Questions about cookies?
Our privacy team can explain our cookie practices and help with your preferences.