Terms of Service
Important terms governing your use of our platform. Please read carefully.
Last updated: January 9, 2025
Contents
Key Points
- By using Signitri you accept these Terms — identity verification is mandatory
- Digital signatures comply with ESIGN, UETA, and EU eIDAS regulation
- You retain ownership of all documents you upload to the platform
- Prohibited: illegal activity, IP infringement, unauthorized system access
- Liability is capped at fees paid in the preceding 12 months
Acceptance of Terms
By accessing or using Signitri's digital signature platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
Description of Services
Signitri provides a digital signature platform with mandatory identity verification features. Our Services include:
- Digital signature creation and management
- Identity verification services
- Document management and storage
- Audit trails and compliance reporting
- API access and integrations
User Accounts and Registration
3.1 Account Creation
To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibilities
You agree to:
- Provide accurate and up-to-date information
- Maintain the security of your account
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
Identity Verification
Our Services require identity verification for document signatories. By using our Services, you consent to:
- Identity verification processes
- Collection and processing of verification data
- Storage of verification records for compliance purposes
Acceptable Use
5.1 Permitted Uses
You may use our Services for legitimate business and personal purposes in compliance with applicable laws.
5.2 Prohibited Uses
You may not use our Services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, fraudulent, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services for competitive intelligence
Document Management
6.1 Document Ownership
You retain ownership of all documents you upload to our platform.
6.2 Document Storage
We provide secure document storage as part of our Services. Storage periods and terms are specified in your service plan.
6.3 Document Access
You control access to your documents and are responsible for managing permissions appropriately.
Legal Compliance and Electronic Signatures
Our Services comply with applicable electronic signature laws, including:
- Electronic Signatures in Global and National Commerce Act (ESIGN)
- Uniform Electronic Transactions Act (UETA)
- European Union eIDAS Regulation
Payment Terms
8.1 Fees
Fees for our Services are as specified in your chosen plan. All fees are non-refundable unless otherwise stated.
8.2 Billing
You agree to pay all charges associated with your account. We may suspend or terminate your account for non-payment.
8.3 Price Changes
We may change our pricing with 30 days' notice to existing customers.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Intellectual Property
10.1 Our Rights
Signitri retains all rights, title, and interest in our Services, including all intellectual property rights.
10.2 Your Rights
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Services.
Disclaimers and Limitations of Liability
11.1 Service Availability
We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability.
11.2 Limitation of Liability
To the maximum extent permitted by law, Signitri shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Indemnification
You agree to indemnify and hold harmless Signitri from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
Termination
13.1 Termination by You
You may terminate your account at any time by contacting us or using account settings.
13.2 Termination by Us
We may terminate or suspend your account for violation of these Terms or other legitimate business reasons.
Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
Changes to Terms
We may modify these Terms from time to time. We will notify you of material changes and your continued use constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms, please contact us:
- Email: legal@signitri.com
- Address: Signitri Legal Team, [Company Address]
Questions about Terms?
Our legal team is available to clarify any terms or answer your questions.
Contact Legal Team