Privacy Policy
Your privacy is important to us. Learn how we protect and manage your personal information.
Last updated: January 9, 2025
Contents
Key Points
- We collect account, document, identity verification, and usage data
- Your data is encrypted with 256-bit SSL in transit and AES-256 at rest
- You can request access, correction, deletion, or export of your data at any time
- We do not sell your personal data to third parties
- Data is retained for legal compliance periods after account deletion
Introduction
Signitri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signature platform and identity verification services.
Information We Collect
What Personal Data We Collect
We may collect the following types of personal information:
- Account information such as your name, email address, phone number, and company name
- Identity verification data such as government-issued ID, facial recognition data, and other biometric information
- Document information such as documents you upload, signatures, and related metadata
- Payment information such as your billing address and payment method details (processed by third-party providers)
- Usage data such as IP address, browser type, device information, and usage patterns
2.2 Automatically Collected Information
We automatically collect certain information when you use our services:
- Log data and analytics information
- Cookies and similar tracking technologies
- Device and browser information
- Location data (if permitted)
How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our digital signature services
- Identity verification and authentication
- Processing transactions and billing
- Communicating with you about our services
- Improving our platform and developing new features
- Complying with legal obligations and regulations
- Preventing fraud and ensuring platform security
Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Your Consent
We share information when you explicitly consent to such sharing.
4.2 Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including:
- Identity verification services
- Cloud storage and hosting providers
- Payment processors
- Analytics and monitoring services
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL encryption for data transmission
- Encrypted data storage
- Regular security audits and assessments
- Access controls and authentication measures
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account data is typically retained until account deletion plus 7 years for legal compliance
- Document data is retained as specified in your service agreement
- Identity verification data is retained for 7 years from the verification date
- Usage data is retained for 2 years from the collection date
Your Rights and Choices
Depending on your location, you may have the following rights:
- The right to access your personal information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information in certain circumstances
- The right to request a copy of your data in a portable format
- The right to object to certain types of processing
- The right to request restriction of processing in specific situations
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
Questions about privacy?
Our privacy team is here to help. Contact us for any questions about how we handle your data.